Question 1

What does Navexa Digital do?

Accepted Answer

We're a digital growth and AI agency. We combine four disciplines  web design, AI automation, advertising and AI agents  so businesses get more customers and run more efficiently, without stitching together four different suppliers.

Question 2

What types of businesses do you work with?

Accepted Answer

Small and medium sized businesses that are serious about growth: service providers, local businesses with multiple locations, B2B companies, clinics, trades, agencies and ecommerce brands. If you have customers to win and repetitive work to remove, we can help.

Question 3

How does your web design process work?

Accepted Answer

We start with a discovery session to understand your customers and goals, then map the structure and messaging before any design begins. You review the design, we build and test it, and then we launch  with tracking in place so we can improve it over time.

Question 4

What is AI automation?

Accepted Answer

AI automation replaces manual, repetitive steps in your business  moving data between tools, sending follow ups, updating your CRM, generating documents, routing enquiries  with systems that run automatically and consistently.

Question 5

What are AI agents?

Accepted Answer

AI agents are intelligent assistants trained on your business. They can answer customer questions, qualify leads, book appointments, follow up on enquiries and handle first line support across chat, email and voice  24 hours a day.

Question 6

Can you automate our existing workflows?

Accepted Answer

In most cases, yes. We audit how your team works today, identify the highest impact steps to automate, and connect the tools you already use rather than forcing you onto a new platform.

Question 7

Do you manage Meta Ads?

Accepted Answer

Yes. We handle strategy, audience structure, creative direction, campaign build, testing and ongoing optimization across Facebook and Instagram.

Question 8

Do you manage Google Ads?

Accepted Answer

Yes. Search, Performance Max and remarketing campaigns  built around commercial intent and tracked through to qualified enquiries.

Question 9

How long does a website take?

Accepted Answer

A focused landing page can be live in one to two weeks. A full business website typically takes four to eight weeks depending on scope, content readiness and the number of review rounds.

Question 10

How does the free consultation work?

Accepted Answer

It's a 15 minute call. You tell us about your business and where things are getting stuck; we share honest thoughts on what we'd prioritise. No slide deck, no pressure.

Question 11

What happens after the consultation?

Accepted Answer

If it makes sense to work together, we send a short proposal with a recommended scope, timeline and pricing. If it doesn't, we'll tell you that too  and point you in a better direction where we can.

Question 12

Can you work with businesses remotely?

Accepted Answer

Absolutely. We work with clients remotely as standard, using scheduled calls and shared project spaces so you always know exactly where things stand.

Question 13

Do you offer ongoing support?

Accepted Answer

Yes. Most clients stay on a monthly partnership covering hosting and maintenance, campaign management, automation monitoring and continuous improvement.

Questions, Answered Honestly

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